Fitness & Wellness

AI calling for gyms, studios, salons and wellness centres

Gyms, yoga studios, salons and spas use Twenty2's AI calling agent to follow up every trial enquiry, cut no-shows and bring lapsed members back.

  • Hinglish + 22 Indian languages
  • From ₹4/min

Fitness & Wellness use cases

The calls Twenty2 handles, how each one works and what you get at the end of it.

4 use cases
Fitness & Wellness

Trial Class Booking

Walk-in and online enquiries need a callback before the person loses motivation. Twenty2's assistant calls each enquiry, asks about goals and preferred timings, and books a trial session with a reminder.

  • Trial booking
  • Goal capture
  • Reminders
  • Speed to lead

How it works

  1. Enquiry received
  2. Callback within minutes
  3. Trial session booked
See it in action →
Fitness & Wellness

Membership Renewal Reminders

Memberships that expire quietly rarely get renewed. Our assistant calls members before expiry, shares renewal plans and offers, answers questions and sends a payment link.

  • Membership renewals
  • Renewal offers
  • Payment links
  • Retention

How it works

  1. Membership expiring
  2. Renewal call
  3. Renewed or reason logged
See it in action →
Fitness & Wellness

Inactive Member Win-back

A member who hasn't visited in three weeks is close to cancelling. Our assistant checks in, asks what is getting in the way, offers a batch change, freeze or personal session, and tells your trainers who needs attention.

  • Win-back calls
  • Batch changes
  • Freeze options
  • Trainer alerts

How it works

  1. No visit in 21 days
  2. Check-in call
  3. Member re-engaged
See it in action →
Fitness & Wellness

Salon & Spa Appointments

Stylists and therapists can't pick up the phone mid-appointment. Our assistant takes bookings at any hour, confirms the service and stylist, sends reminders and offers cancelled slots to your waitlist.

  • Appointment booking
  • Reminders
  • Waitlist fill
  • 24/7 front desk

How it works

  1. Client calls to book
  2. Service and slot confirmed
  3. Reminder before visit
See it in action →

Ready to automate your most important calls?

Fitness & Wellness FAQs

Yes. Give it your membership plans, class timings and current offers, and it answers callers' questions, books trials and sends payment links. Anything it can't answer is passed to your front desk with a summary.

Twenty2 charges by the minute: ₹8/min on the pay-as-you-go Go plan and from ₹4/min on Enterprise. A 1–2 minute membership renewal call works out to roughly ₹4–16 per connected call (illustrative, before retries). Unused minutes roll over with no expiry.

Yes, a single studio can use Twenty2. It is free to start with no contracts or setup fees: describe what the assistant should do in plain language and start calling. You pay per minute, so a single studio pays only for the calls it makes.