Twenty2 Blog
Playbooks, product news and field notes on AI voice assistants that speak all 22 official Indian languages.
Latest story
Most people discuss KYC automation as a verification problem: OCR, face match, database checks. However, for most Indian apps, verification isn’t where users drop off. Instead, they slip through the gap between starting KYC and finishing…
22 official languages, one assistant
3 articles
COD confirmation calls, NDR calls and post-delivery reactivation calls are the three phone touchpoints that decide whether a D2C order turns into…
TL;DR: Good conversational AI for Indian languages does more than “support Hindi”. It follows Hinglish and other code-mixed speech, reads back numbers,…