AI calling for hiring, onboarding and HR teams
From the first screening call to the day-one confirmation, Twenty2's AI telecaller calls every candidate so your recruiters speak only to people ready to join. It works for bulk hiring across blue-collar, gig and field roles at any volume.
- Hinglish + 22 Indian languages
- From ₹4/min
HR & People Success use cases
The calls Twenty2 handles, how each one works and what you get at the end of it.
Candidate Screening
Recruiters can't call back every applicant before the good ones take another offer. Twenty2's assistant calls each applicant, checks location, experience, expected salary and notice period against your criteria, and shortlists the ones who fit.
How it works
- Application received
- Screening call
- Shortlisted or declined
Interview Scheduling & Reminders
Interview no-shows waste hiring managers' time. Our assistant books slots that suit candidates, reminds them the day before, reconfirms on the morning and reschedules anyone who can't make it.
How it works
- Candidate shortlisted
- Slot booked
- Reminder and reconfirmation
Offer Acceptance & Joining Confirmation
An accepted offer is not a joined employee, especially in high-volume hiring. Our assistant calls between offer and joining date, confirms the candidate is still coming, answers questions and flags anyone wavering so recruiters can step in before an offer dropout.
How it works
- Offer accepted
- Pre-joining calls
- Confirmed or flagged to recruiter
Document Collection & Verification Follow-up
New joiners stall on missing documents and background-check forms. Our assistant tells each person exactly what's pending and how to submit it, and keeps following up until onboarding paperwork is complete.
How it works
- Joiner has pending documents
- Follow-up calls
- Paperwork complete
Pulse Surveys & Exit Calls
Field and frontline staff rarely fill in online surveys. Our assistant calls them in their language, asks a short set of questions about work and pay, and runs structured exit calls, so HR hears what is really driving attrition.
How it works
- Survey or exit scheduled
- Short voice survey
- Themes reported to HR
Gig & Field Worker Activation
Onboarded gig workers often never take their first shift. Our assistant calls to confirm availability, explains how to start, books the first shift and checks in afterwards, so more of the people you recruit actually go live. Shiprocket Quick uses Twenty2 for rider onboarding and KYC calls.
How it works
- Worker onboarded
- Activation call
- First shift booked
HR & People Success FAQs
Yes. That is where it helps most: high volumes, short screening criteria and candidates who prefer a phone call to a form. The assistant asks your questions in Hinglish or any of the 22 scheduled Indian languages and shortlists against the criteria you set.
Twenty2 charges by the minute: ₹8/min on the pay-as-you-go Go plan and from ₹4/min on Enterprise. A 2–3 minute screening call works out to roughly ₹8–24 per connected call (illustrative, before retries). Unused minutes roll over with no expiry.
Each call produces a transcript, summary and extracted answers. Results can sync to Salesforce, HubSpot or Zoho, or to your ATS or HRMS through APIs, so recruiters see shortlisted candidates without re-entering anything.
Stay in touch between offer and joining. Twenty2 calls each candidate at set points before their joining date, confirms they are still coming, answers questions and flags anyone wavering, so recruiters can step in before the seat goes empty.