AI calling for SaaS and technology companies
Technology companies use Twenty2's AI voice agent to call inbound leads within minutes for faster speed-to-lead, help trial users get started and run a first-line support line that never closes.
- Hinglish + 22 Indian languages
- From ₹4/min
Technology use cases
The calls Twenty2 handles, how each one works and what you get at the end of it.
Inbound Lead Qualification
A demo request that waits a day for a callback has usually moved on. Twenty2's assistant calls each new sign-up or demo request in minutes, asks about team size, use case and timeline, and books qualified leads into your sales team's calendar. Shiprocket Cargo uses Twenty2 to call and qualify its interested leads.
How it works
- Demo request or sign-up
- Call within minutes
- Qualified demo booked
Trial Activation Calls
Many trial users sign up, look around and leave before reaching the feature that would win them over. Our assistant calls trial users early, asks what they are trying to do, points them to the right set-up step and flags high-intent accounts to sales.
How it works
- Trial started
- Activation call on day 2–3
- Set-up unblocked, sales alerted
Renewals & Failed Payments
Subscriptions churn silently when a card expires or a renewal invoice sits unpaid. Our assistant calls account owners before renewal and after a failed payment, resolves simple billing issues as part of your dunning flow and books a call with your team for anything bigger.
How it works
- Renewal due or payment failed
- Billing call
- Renewed or call booked
First-line Support Line
Password resets and “how do I” questions fill your support queue. Our assistant answers support calls around the clock, resolves common questions using the answers you give it, creates tickets for the rest and passes urgent issues to an engineer.
How it works
- Customer calls support
- Common issue resolved
- Ticket created or escalated
Webinar & Event Attendance
Registrants forget the webinar they signed up for. Our assistant calls them to confirm attendance and share the joining link, then follows up afterwards with the recording and a question about next steps.
How it works
- Registration received
- Confirmation call
- Post-event follow-up
Technology FAQs
Yes. Outcomes, transcripts, summaries and extracted action items can sync to Salesforce, HubSpot or Zoho, or to any system through APIs, so your sales and support teams see every call without manual entry.
Twenty2 charges by the minute: ₹8/min on the pay-as-you-go Go plan and from ₹4/min on Enterprise. A 2–3 minute lead qualification call works out to roughly ₹8–24 per connected call (illustrative, before retries). Unused minutes roll over with no expiry.
Yes. Calls can be triggered from events such as a new sign-up, a failed payment or a trial milestone, using trigger-based scheduling or APIs, with automatic retries for people who don't answer.