Automotive

AI calling for car and two-wheeler dealers

Dealerships live on test drives, service visits and renewals. Twenty2's voice bot follows up every enquiry, books showroom and workshop slots and keeps car and two-wheeler owners coming back.

  • Hinglish + 22 Indian languages
  • From ₹4/min

Automotive use cases

The calls Twenty2 handles, how each one works and what you get at the end of it.

6 use cases
Automotive

Test Drive Booking

Online enquiries for a new car or two-wheeler model pile up faster than showroom staff can call. Twenty2's assistant calls every enquiry, checks the model, variant, budget and finance needs, and books a test drive at the showroom or at home.

  • Slot booking
  • Lead qualification
  • Reminders
  • No-show reduction

How it works

  1. Enquiry from website or ad
  2. Qualifying call
  3. Test drive booked
See it in action →
Automotive

Service Reminders & Booking

Owners skip periodic service when nobody reminds them, and drift to local garages. Our assistant calls when service is due by date or kilometres, books a workshop slot and offers pick-up and drop where you provide it.

  • Service reminders
  • Slot booking
  • Pick-up requests
  • Confirmation calls

How it works

  1. Service due
  2. Reminder call
  3. Workshop slot booked
See it in action →
Automotive

Vehicle Insurance Renewal

Insurance renewal is a revenue line many dealers lose to online aggregators. Our assistant calls owners weeks before expiry, shares the renewal quote, captures no-claim details and sends a payment link.

  • Insurance renewal
  • Renewal quotes
  • NCB capture
  • Payment links

How it works

  1. Policy expiring
  2. Renewal call with quote
  3. Renewed through dealer
See it in action →
Automotive

Booking-to-Delivery Updates

Buyers waiting weeks for a new vehicle call the showroom again and again for updates. Our assistant calls them at each step, from allotment to registration and delivery date, and collects pending documents and payments along the way.

  • Delivery updates
  • Allotment status
  • Document collection
  • Fewer showroom calls

How it works

  1. Booking confirmed
  2. Status call at each step
  3. Delivery date set
See it in action →
Automotive

Post-service Feedback (PSF)

A bad service experience you never hear about becomes a lost customer. Our assistant calls owners after every visit, asks how it went, records concerns and alerts your service manager when something needs fixing.

  • Service feedback
  • Complaint escalation
  • Recheck booking
  • Retention

How it works

  1. Vehicle delivered after service
  2. Feedback call
  3. Concern escalated or closed
See it in action →
Automotive

Used Car Seller Leads

Sellers who list a car with you are talking to other buyers too. Our assistant calls each new listing, confirms the car's details and the seller's expected price, and books an inspection before a competitor does.

  • Seller leads
  • Price discovery
  • Inspection booking
  • Speed to lead

How it works

  1. Seller lists a car
  2. Call within minutes
  3. Inspection booked
See it in action →

Ready to automate your most important calls?

Automotive FAQs

The assistant offers the slots you make available, books the one the customer picks and sends reminders. Bookings and outcomes can sync to Salesforce, HubSpot or Zoho, or to your dealer management system (DMS) through APIs.

Twenty2 charges by the minute: ₹8/min on the pay-as-you-go Go plan and from ₹4/min on Enterprise. A 1–2 minute service reminder call works out to roughly ₹4–16 per connected call (illustrative, before retries). Unused minutes roll over with no expiry.

Yes. Twenty2 supports bringing your own number and number porting, or you can get a new local Indian number instantly, so customers see a number they recognise.